In this recent era, it can be observed that the overall health system has adopted management programs to integrate important services specifically for older people. Some nurses have trained specially for treating elderly people with respect and care. They are also trained to understand the mental condition of elderly individuals. Continue reading
The aim of this report is to understand the customer experience (CX) strategy for Coca-Cola’s Sprite in the UK. The analysis delves into defining CX, creating a Generation Z consumer persona, mapping their journey, reviewing the efficiency of omnichannel marketing, and evaluating performance indicators, all while acknowledging the crucial role that CX plays in fostering customer loyalty. Continue reading